Contact Us
Questions about your scan results? Need help understanding a violation? We're here to help.
Response Time
We aim to respond to all inquiries within 24 hours on business days.
Monday – Friday, 9:00 – 17:00 EET
What We Can Help With
- •Questions about your scan results or privacy score
- •Understanding specific GDPR violations detected
- •Technical issues with scanning
- •Partnership and business inquiries
- •Press and media requests
Writing About a Scan Result?
We review every report about a detection you believe is wrong. To help us answer in one round instead of three, include:
- •The domain that was scanned and the date shown on the result page
- •The specific finding you are disputing (the service or cookie name as it appears in the report)
- •Why you believe it is incorrect, for example that the script is consent-gated and only fires after acceptance
If your site has changed since the scan, re-scan it first: the newest result replaces the old one, and that alone resolves most reports.
Answers That Do Not Need an Email
Many questions we receive are already answered in plain language in our guides for website owners: how to check your own site in five minutes, what a cookie banner actually has to do, and the full checklist for small business websites. The FAQ covers how scanning and scoring work.
GDPR Scanner is operated under EU jurisdiction.